Our Cookie Policy, in plain English
We set a small number of cookies on casinolab-aud.com to keep your account secure, remember your preferences and understand how the site is used. This page explains exactly what runs on your device, how long it stays and how you switch it off.
What Cookies Actually Do
A cookie is a small text file that a website places on your device when you visit. When you next load the site, your browser sends that file back so we know it is you returning. It is how our site remembers that you are logged in, that you picked AUD as your currency and that you dismissed our cookie banner.
- Session cookies vanish when you close your browser.
- Persistent cookies stay for a set period, from hours to over a year.
- Some cookies are ours; others come from partners such as our analytics or ad providers.
- Similar technologies like local storage and pixels follow the same rules on this page.
The Cookies We Set
Strictly necessary
These keep the casino working. Without them you cannot log in, deposit or play a single round. They never track your browsing and they cannot be switched off in your browser settings without breaking core functions. Examples include our session token, which keeps you signed in, and our security cookie, which blocks fraudulent logins.
Functional
These remember choices you have made, not behaviour you have shown. Your language selection, game sound settings and table of last-played pokies fall into this group. Removing them does not lock you out; the site simply forgets your choices and reverts to defaults.
Analytics
We use aggregated measurement to answer questions like which game pages load slowest and where players drop off mid-registration. The data is grouped and stripped of anything that identifies you personally. We do not use analytics cookies to build advertising profiles.
Marketing
If you consent, marketing cookies help us show Casinolab Casino offers to people who have visited us before, a practice called retargeting. They may also measure whether a bonus campaign actually brought a player back. No marketing cookie is set before you press Accept in our banner.
| Cookie type | Example names | Purpose | Duration | Opt-out |
|---|---|---|---|---|
| Necessary | csl_session, csl_auth, csl_csrf | Login, security, fraud checks | Session or 90 days | Cannot be disabled |
| Functional | csl_lang, csl_prefs | Language and settings memory | 365 days | Via our banner |
| Analytics | _gid, _gat | Aggregated site usage | 1 day / 90 days | Via our banner |
| Marketing | csl_rt, _fbp | Retargeting and campaign measurement | 30 / 90 days | Via our banner |
Cookies Others Place
Some cookies on our pages are set by companies we work with, not by us. We allow three categories of third-party cookies, and only those three: analytics providers that measure site performance in aggregate, advertising networks that run our retargeting campaigns with your consent, and payment providers whose cookies keep your deposit and withdrawal sessions secure.
- We list every third party that sets cookies in your browser's developer console at any time.
- Third parties use the data under their own privacy policies, which we link to in our banner.
- We contractually bar them from selling anything collected on our domain.
Take Back Control
On our site
Press Cookie Settings in the footer to reopen the consent banner at any time. You can accept all, reject all non-essential categories, or toggle analytics and marketing individually. Your choice takes effect immediately, and we delete any rejected cookies from your device within 24 hours.
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In your browser
Every major browser lets you block or delete cookies outright. In Chrome, open Settings, then Privacy and security, then Third-party cookies. In Safari, go to Settings, Privacy, and use Manage Website Data. In Firefox, open Settings, Privacy and Security, then Cookies and Site Data. In Edge, look under Settings, Cookies and site permissions.
Blocking strictly necessary cookies has consequences: you will not be able to stay logged in, verify payments or complete KYC. Blocking analytics or marketing cookies costs you nothing except a slightly less tailored experience. If you contact [email protected], we will walk you through any of these steps.
How Long They Stay
Nothing persists on your device forever. Necessary session cookies die the moment you close your browser, while our security token lasts 90 days so you are not logged out on every visit. Functional cookies hold your preferences for 365 days, analytics cookies run 1 to 90 days depending on the specific tool, and marketing cookies cap out at 90 days. When a cookie expires, your browser deletes it automatically, and we cannot extend it without fresh consent.
When We Change Things
If we add a new cookie category or a new third party, we update this page and push a notice through the site banner two weeks before the change goes live. Material changes, such as a new marketing partner, also trigger a fresh consent request, so nothing new runs on your device unless you agree again. The revision date always sits at the top of this policy. Questions about anything here can go to [email protected], where our team answers around the clock.
Frequently asked questions
Do I have to accept cookies to play at Casinolab Casino?
You only have to accept strictly necessary cookies, which cover login, payments and security. You can reject every other category and still play the full 6000+ game library.
What happens if I delete cookies mid-session?
You will be logged out and your site preferences reset. Your account balance, bonuses and game history are stored on our servers, so nothing is lost beyond your local settings.
Can I change my mind after pressing Accept?
Yes. Click Cookie Settings in the footer to reopen the banner and withdraw consent for analytics or marketing at any time. Rejected cookies are cleared from your device within 24 hours.
Do you use cookies to track me across other websites?
Only marketing cookies used for retargeting, and only with your explicit consent. We do not permit third parties to sell or share data collected on our domain.